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Denial Management  
Identify and account for all payer denials and target problem areas that affect the bottom line to assure collection of all receivables due from payers. 
  • Automates and accelerates the identification and resolution of claim and service-level denials
  • Permits analysis of payer adjustment codes on remittance advices and processing of denials according to client-driven parameters
  • Identifies automatically denial reason and routes claims to individuals who can research, correct and re-file claims
  • Integrates seamlessly with existing patient accounting systems and assures collection of all receivables due from payers
  • Generates reports for measuring and managing staff or department performance:
    • Determines patterns of common errors from upstream departments
    • Identifies recurring problems with master files, such as Insurance and chargemaster files
    • Quantifies upstream revenue opportunities
    • Reports on active workload management
    • Reviews productivity and financial analysis of incoming denials
  • Supplies timely information about payer reimbursements for appeals and rebilling as well as online denial reports in multiple formats, so managers can perform root cause analysis on denied claims:
    • Percentage of claims denied
    • Most common types of denials
    • Payers denied most frequently
    • Net effect of denials on cash flow

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Featured Case Study
John Peter Smith Health Network
John Peter Smith Health Network’s clean claims rate jumps to 95%, A/R day performance rate improves by 27 days in the first 12 months, and ultimately cash collections increased from $93 million to $180 million in four years.
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Educational Events
April 30, 2010
NAHAM 36th Annual National Conference and Exposition
April 30 - May 3
Orlando, FL
Booth: 408

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