MyMentor is an online solution that acts as a personal tutor for new patient representatives or seasoned veterans. Using elements of artificial intelligence, MyMentor helps your employees:

• Learn successful receivable management principles 
• Become empowered patient representatives and work more effectively 
• Begin to focus on increasing payments and minimizing bad debt 
• Receive ongoing performance feedback focused on results, not just activity

MyMentor helps patient representatives manage and analyze receivables in A/R days, credit balances, aging, stratifications, collections, billed accounts, high and small dollar accounts and unbilled accounts. The reporting feature is scalable to allow staff at all levels visualize, analyze and share information to improve decision-making based on common goals and measurements.

MyMentor automatically builds a comprehensive work program, highlighting problem areas, prioritizing accounts and developing work lists, so each user can focus on priority accounts that deserve attention, schedule follow-ups for each account, and view an analysis of accounts that have been addressed.